Frequently Asked Questions
How do I connect my Google Business profile?+
Go to Dashboard β Settings β Integrations β Click "Connect Google". You'll be redirected to Google to authorize access. Once connected, your reviews will sync automatically within a few minutes.
Will AI replies sound robotic or generic?+
No. Our AI reads the actual review content and crafts a unique, contextual response every time. You can set your preferred tone (friendly, professional, empathetic) and it matches your brand voice naturally. You always have the option to edit before publishing.
Can I cancel my subscription anytime?+
Yes, you can cancel anytime from Dashboard β Settings β Billing β Cancel Plan. Your access continues until the end of your current billing period. Please note that we do not offer refunds β see our
Refund Policy for details.
What languages does the AI support?+
AutoReviewLab supports 20+ languages including Hindi, Bengali, Tamil, Telugu, Marathi, Arabic, Spanish, French, German, and more. The AI auto-detects the reviewer's language and replies in the same language by default.
How do Magic Coins work?+
Magic Coins are used for premium features like Geo Grid Scans, Competitor Analysis, and CSV exports. Each plan includes a monthly coin allowance. You can purchase additional coins from Dashboard β Magic Coins β Buy More Coins.
Is my business data safe?+
Yes. We use industry-standard encryption, secure cloud infrastructure (Supabase + Cloudflare), and never share your data with third parties for advertising. See our
Privacy Policy for full details.
Do you offer a free trial?+
Yes! All new accounts get a 14-day free trial with full access to all features. No credit card required. After the trial, you can choose a plan that suits your business needs.
I found a bug. How do I report it?+
We appreciate bug reports! Please email
autoreviewlab.ai@gmail.com with "Bug Report" in the subject line. Include a description of the issue, steps to reproduce, and a screenshot if possible. We typically fix critical bugs within 24β48 hours.