Our Story

Built for businesses that
care about every customer

ReviewAI was born from a simple frustration — great businesses losing customers because of unanswered reviews. We're here to change that.

Our mission is to give every business a voice

Every day, thousands of customers leave reviews on Google, Justdial, Yelp and other platforms. Most businesses never respond — not because they don't care, but because they simply don't have the time.

We believe every review deserves a thoughtful, professional reply. And we built AI powerful enough to do exactly that — in any language, at any scale, for any business.

From a single chai shop in Kolkata to a hotel chain in London — ReviewAI gives every business the tools to build trust, recover unhappy customers, and grow their reputation.

500+
Businesses worldwide
87%
Negative review recovery rate
11+
Platforms supported
20+
Languages supported
How It Started

A problem we lived ourselves

It started in 2024 when our founder's family restaurant in Kolkata received a scathing 1-star review on Google. The review was unfair, emotional, and public. Hundreds of potential customers would see it. But nobody knew how to respond professionally without making things worse.

We tried hiring someone to manage reviews. Too expensive. We tried doing it ourselves. Too time-consuming. We tried templates. Too generic and robotic.

"Every business deserves the same reputation management tools that enterprise companies have — regardless of their size or budget."

— Founder, ReviewAI

So we built ReviewAI. We trained AI to understand the emotional context of every review — the frustration behind a 2-star rating, the delight in a 5-star rave — and craft replies that feel genuinely human.

Today, ReviewAI is used by 500+ businesses across India, UK, USA and Europe. From restaurants and salons to clinics, hotels and retail chains. We've helped recover thousands of unhappy customers and helped businesses build reputations they're proud of.

And we're just getting started.

What we stand for

🤝
Genuine Helpfulness

We don't believe in generic templates. Every reply the AI writes is crafted specifically for that review, that customer, that moment.

🌍
Built for Everyone

From a single-location shop in Mumbai to an agency managing 100 clients in London — our pricing and tools scale for every business.

🔒
Privacy First

Your business data, your customer reviews, your replies — they belong to you. We never sell data or use it to train models without consent.

⚡
Speed Matters

A review responded to within an hour has 5× higher recovery rate than one answered after a day. We're built for speed.

🧠
Always Learning

Our AI gets smarter with every reply. We continuously improve tone, language quality and platform-specific nuances based on real results.

❤️
Made in India, for the World

We understand Indian businesses deeply. And we've built a product that works just as well for businesses everywhere else too.

The team behind ReviewAI

A small but passionate team obsessed with helping businesses grow through reputation

AD
Adi Sikdar
Founder & CEO

Former restaurateur turned tech founder. Built ReviewAI after personally experiencing the pain of unanswered reviews hurting his family business.

PR
Priya Roy
Head of AI

NLP researcher with 6 years experience in sentiment analysis. Trained ReviewAI's models on millions of real business reviews across 20+ languages.

SK
Souvik Kumar
Head of Product

Previously built products at Zomato and Swiggy. Ensures ReviewAI stays simple enough for any business owner to use without technical knowledge.

Ready to take control of your reputation?

Join 500+ businesses already using ReviewAI worldwide

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